1. Who We Are
Dream Away Now is operated by E8T Developments Ltd, registered in England and Wales (Company No. 13381177). Our registered address is 2 High Street, Tunbridge Wells, Kent TN1 1UX.
We are the data controller for personal information collected through our website.
2. Information We Collect
We may collect the following information:
- Contact information: Name, email address, phone number when you submit an enquiry
- Usage data: How you interact with our website, pages visited, time spent
- Device information: Browser type, operating system, IP address
- Preferences: Your search filters, saved villas, and quiz responses
3. How We Use Your Information
We use your information to:
- Respond to your villa enquiries
- Connect you with our villa partners
- Send you relevant travel inspiration (with your consent)
- Improve our website and services
- Comply with legal obligations
4. Sharing Your Information
When you enquire about a villa, we will share your contact details with the relevant villa partner so they can assist with your booking. We do not sell your personal information to third parties.
We may also share data with service providers who help us operate our website (e.g., hosting, analytics), under strict data protection agreements.
5. Cookies
We use cookies to improve your experience on our website. These include:
- Essential cookies: Required for the website to function
- Analytics cookies: Help us understand how visitors use the site
- Preference cookies: Remember your settings and choices
You can control cookies through your browser settings.
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent at any time
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry data is typically retained for 3 years.
8. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, or destruction.
9. Contact Us
For any privacy-related questions or to exercise your rights, contact us at:
Email: privacy@dreamawaynow.com
Address: E8T Developments Ltd, 2 High Street, Tunbridge Wells, Kent TN1 1UX
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website.